Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

You will see it on your cart before you pay

The shipping cost is 15 GBP for any product and then 5 GBP more for any additional product.

Which payment methods are accepted in the Online Shop?

PayPal – on the site of PayPal you can pay with various of ways.

How long will delivery take?

Between 2 to 4 weeks

How secure is shopping in the Online Shop? Is my data protected?

Very secure this site have SSL and more of this you don’t pay on site you pay via PayPal

What exactly happens after ordering?

You will get a message from PayPal about your order and after few days you will get from us tracking number – to track your order.

Do I receive an invoice for my order?

You will got it by email – just send email and ask for it.

Return and refund policy

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 7 calendar days of your purchase.

After the 7-day period you will no longer be eligible and won’t be able to receive a refund.

We will make refund 7 days  after we will got back the product.

If you have any additional questions or would like to request a refund, feel free to contact us here. by mail by Whatsapp or Viber  to this number +972549933299

Thank you

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